This paper shows how product lifecycle information can be utilized to assist people engaged in product lifecycle tasks, in particular those concerned with product support. A progression of product data management methods based on knowledge engineering techniques is presented to allow the creation and delivery of effective, personalized performance support information. The product data management methods discussed include semantic hypermedia authoring, automated construction of product documentation, automated diagnostic module construction, and adaptive product support generation. These methods are utilized to improve the performance of product lifecycle actors, while reducing the time, knowledge, and input required from them, through increased task support and automation.
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e-mail: PhamDT@cardiff.ac.uk
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December 2004
Technical Papers
Product Lifecycle Management for Performance Support
Duc T. Pham,
e-mail: PhamDT@cardiff.ac.uk
Duc T. Pham
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
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Stefan S. Dimov ,,
Stefan S. Dimov ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
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Rossitza M. Setchi ,,
Rossitza M. Setchi ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
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Bernard Peat ,,
Bernard Peat ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
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Anthony J. Soroka ,,
Anthony J. Soroka ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
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Emmanuel B. Brousseau ,,
Emmanuel B. Brousseau ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
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Ammar M. Huneiti ,,
Ammar M. Huneiti ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
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Nikolaos Lagos ,,
Nikolaos Lagos ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
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Alexander E. Noyvirt ,,
Alexander E. Noyvirt ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
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Charilaos Pasantonopoulos ,,
Charilaos Pasantonopoulos ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
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Daniela K. Tsaneva ,,
Daniela K. Tsaneva ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
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Qiao Tang
Qiao Tang
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
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Duc T. Pham
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
e-mail: PhamDT@cardiff.ac.uk
Stefan S. Dimov ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
Rossitza M. Setchi ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
Bernard Peat ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
Anthony J. Soroka ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
Emmanuel B. Brousseau ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
Ammar M. Huneiti ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
Nikolaos Lagos ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
Alexander E. Noyvirt ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
Charilaos Pasantonopoulos ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
Daniela K. Tsaneva ,
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
Qiao Tang
Manufacturing Engineering Centre, School of Engineering, Cardiff University, Queen’s Building, PO BOX 925, Newport Road, Cardiff CF24 0YF Wales, UK
Contributed by the Engineering Informatics (EIX) Committee for publication in the JOURNAL OF COMPUTING AND INFORMATION SCIENCE IN ENGINEERING. Manuscript received April 1, 2004; Revised September 22, 2004. Associate Editor: R. Ragan.
J. Comput. Inf. Sci. Eng. Dec 2004, 4(4): 305-315 (11 pages)
Published Online: January 4, 2005
Article history
Received:
April 1, 2004
Revised:
September 22, 2004
Online:
January 4, 2005
Citation
Pham, D. T., Dimov , , S. S., Setchi , , R. M., Peat , , B., Soroka , , A. J., Brousseau , , E. B., Huneiti , , A. M., Lagos , , N., Noyvirt , , A. E., Pasantonopoulos , , C., Tsaneva , , D. K., and Tang, Q. (January 4, 2005). "Product Lifecycle Management for Performance Support ." ASME. J. Comput. Inf. Sci. Eng. December 2004; 4(4): 305–315. https://doi.org/10.1115/1.1818687
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